This jacket was brought to me in very bad condition. The leather was stiff and cracking. The lining was completely destroyed. All of the zippers and some of the snaps were broken. To be honest, I wasn't sure how successful I would be in bringing this jacket back to wearable condition. After confering with the customer, we decided to go forward.
After I shipped it back to the customer, she called to say how thrilled she was with the results. I must say I was too.